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Shipping

Unfortunately, we do not offer local pickup options. All orders are shipped directly to you. If
you need assistance with shipping or have any other questions, please contact our customer support team.

Shipping costs depend on your the shipping method you select.

Sorry, we currently do not offer international shipping. We only ship within the continental United States.

Your tracking link can be found in the shipping confirmation email we sent you. If you can't
find the email, please check your spam or junk folder.

Yes, we ship to PO boxes all over the continental United States.

Products Information

Our products at White Naturals are crafted with high-quality, natural ingredients. Each
product has a detailed list of ingredients on its packaging and on the product page on our
website. If you have any specific ingredient concerns or allergies, please feel free to reach
out to our customer service team for more information.

We love our furry friends and would never test any of
our products on them.

While we are not officially certified organic yet, many of our products contain organic
ingredients. We are committed to sourcing the finest ingredients, ensuring our products are
safe, natural, effective & environmentally friendly. For details on the ingredients used in each
product, please refer to the product pages on our website or contact our customer service
team for more information.

Yes, our products are free from parabens and sulfates. We prioritize using gentle, natural
ingredients to ensure the safety and effectiveness of our products.

White Naturals products are formulated with natural ingredients and are generally safe for
use. However, we recommend consulting with your healthcare provider before using any
new skincare products while pregnant or nursing to ensure they are suitable for your specific
needs.

Returns

Use rows to highlight unique features,
sizing information,
or other sales information.

We're sorry to hear that our products didn't work out for you. We offer a full refund for online
orders within 30 days of delivery. Please send an email to whitenaturals@gmail.com for your refund request.

To contact Customer Support regarding your order, you can reach out to us:
whitenaturals@gmail.com or go to the Contact Us form section
https://whitenaturals.com/pages/contact

Once you place your order, please allow 1 business day for your order to process for
shipment. Then, You should have received a confirmation email with a tracking number
when your order was shipped.

Once an order is placed, we begin processing it immediately to ensure prompt delivery. As a
result, we are generally unable to modify or cancel orders once they are confirmed.
However, if you need to make changes or cancel your order, please contact our customer
support team as soon as possible

We’re sorry it didn’t work out for you, but our Customer Care team will be happy to
help. Just reach out to whitenaturals@gmail.com or start a return process here

We accept all major debit and credit cards as well as PayPal, Apple Pay and Google Pay for
one-time orders. Please note that VISA gift cards must completely cover the total amount of
your order, otherwise we can't process it.

Once we receive your Returned item it typically takes 1-2 business days to process your
return and issue a refund. We will send you a confirmation email once your return has been
processed.

Random

Yes! We occasionally offer promo codes and special discounts. To stay updated on our latest
offers, be sure to sign up for our newsletter and follow us on social media.

We’re sorry to hear that your discount code isn’t working.
Check to see that you’re using the code correctly.
Ensure you follow the instructions for applying it properly.
If the promo code is meant for a specific item, make sure that product is added to your cart
before applying the code. If you’re still having
issues, feel free to contact our customer support team for assistance!

You can purchase White Naturals products directly from our website. Additionally, our
products are available on Amazon, Walmart and Etsy for your convenience.

Currently, we do not offer samples of our products. However, we do offer a 100%
"Satisfaction Guarantee. If you have any specific questions, our customer service team is
always ready to help